SKILLS ENHANCEMENT PROGRAMS
Business English
Communicate confidently in the global workplace – Master Business English today.
Course Overview
This course is designed for professionals and job seekers who want to communicate effectively in English within business environments. It focuses on enhancing English language skills for meetings, presentations, negotiations, emailing, and professional networking. Learners will gain confidence in using formal and informal business language across various real-world scenarios.
Entry Requirements
- Basic to intermediate English proficiency
- Ideal for working professionals, job applicants, or students entering the corporate world
- No prior business experience required
Qualification Structure
Module |
Topics Covered |
|---|---|
Module 1: Introduction to Business English |
Understanding formal vs informal language, key business terms, workplace vocabulary |
Module 2: Business Communication Basics |
Telephone etiquette, professional greetings, small talk |
Module 3: Writing for the Workplace |
Emails, memos, reports, subject lines, tone and formatting |
Module 4: Meetings and Discussions |
Agenda setting, giving opinions, agreeing/disagreeing, summarizing |
Module 5: Presentation Skills |
Structure, slides, signposting language, presenting data clearly |
Module 6: Negotiation and Persuasion |
Phrasing offers and counteroffers, polite disagreement, persuasive language |
Module 7: Business Vocabulary in Context |
Industry-specific terms, phrasal verbs, idioms, and collocations |
Module 8: Cross-Cultural Communication |
Cultural norms in international business, formalities, gestures, time sensitivity |
Module 9: Interview Preparation and Career English |
Job interview language, CV/resume vocabulary, common questions & answers |
Key Outcomes
By the end of the course, learners will be able to:
- Use formal and professional English in workplace settings
- Write effective business emails and reports
- Speak confidently in meetings and presentations
- Understand and apply business-specific vocabulary
- Prepare for interviews and networking in English
Duration and Delivery
- Total Duration: 25–40 hours (flexible or intensive options)
-
Mode of Delivery:
- Online (live instructor-led or self-paced modules)
-
In-person (where available)
- Materials Provided: Digital workbook, case studies, email templates, audio/video exercises
Assessment and Verification
- Continuous assessment through written tasks, speaking assignments, and quizzes
- Final role-play and writing task simulating real business scenarios
- Certificate of Completion issued at end of course
Career & Progression Opportunities
This course is ideal for:
- Professionals aiming for promotions or new roles
- Job seekers preparing for interviews in English-speaking environments
- Entrepreneurs working with international clients
-
Students entering global job markets
Graduates can progress to Advanced Business English or specialized skills training (e.g., negotiation, report writing, or customer service English).